Our field service technicians are highly skilled in all areas including electrical, mechanical, programming, and robotics. Being a FANUC-Certified Integrator helps us know what to look for in upgrades and maintenance. They also maintain the highest level of technical skills through continuous vendor training, technical bulletins, and in-house seminars. Our Service Team members regularly travel to customer sites for installations, start-ups, servicing, and troubleshooting our machines.
You have our support for as long as you own the machinery.
World Class Machines, Built to Last
During your machine’s lifetime, it is likely your product will change, and/or equipment enhancements will be developed by our engineering team. Either way, these upgrades or conversions will enhance your overall productivity and improve your bottom-line.
Our Team works with you to upgrade or convert your investment with minimal downtime or disruption. We will provide modification options that eliminate the need to invest in a new machine.
Please gather the following information to start the process:
At TTG, we know that regularly maintaining equipment is key to its longevity. Our preventative maintenance programs are designed around regularly scheduled maintenance visits. The goal is to provide operational excellence by improving overall equipment effectiveness and minimizing downtime. These visits can be scheduled at any time.
When should you look at Preventative Maintenance?
If you notice a drop to 80% or below in operational efficiency.
If your machine has been operating more than one year without undergoing any internal preventative maintenance.
Why Preventative Maintenance for robots?
Your robot should be maintained on an annual basis at a minimum. When properly maintained, most robots will provide good, reliable, and long-term service. Our Service or Upgrade Team will advise you on a preventative maintenance schedule that is the best fit for your specific robot per the recommendations from the robot manufacturer.
Why TTG for parts?
You can rely on our experienced Parts Team to:
We’re committed to servicing every machine we produce. This includes providing you with the highest quality replacement parts to keep your machine running at peak performance.
Our Training Center provides our customers the opportunity to train on machinery in a controlled environment away from the distraction of the production floor.
Located at our La Vergne, TN facility, our Training Center allows us to discuss applications without slowing or stopping production lines. Through hands-on training, customers can learn technical skills they will be able to use with their TTG machines and technology.
We feature a variety of machinery in our training center, from a scaled-down robotic palletizing cell to automation software and hardware. We have your needs covered to make your training at TTG a success.
CUSTOMIZED FORMAL TRAINING
Our Customized Formal Training package consists of in-depth classroom training, machine documentation review and hands-on training. Each training is customized to cover all aspects your company’s machine and any requirements your personnel have.
Included in your customized training:
Operation Training Topics:
Technical Training Topics:
Not all aspects of the training topics may apply to your specific equipment. Prior to your training, a Service Team member will customize your training to ensure all aspects of your machine are covered. Assessment testing is not included in the development price.
For more applications information, fill out the form or give us a call at: +1 (586) 580-4048